Urgent requirement for Quality officer Job opening in HDB Financial Services Limited, (Hyderabad, Telangana)

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We got a new job details in HDB Financial Services Limited & they are Hiring Candidates for Urgent requirement for Quality officer

Job Details
Company Name :
HDB Financial Services Limited
Company Location :
Hyderabad, Telangana
Job Position :
Urgent requirement for Quality officer
Job Category : Jobs in Hyderabad

Job Description :
Quality Officer JD:

Key functions :
 Auditing the calls of Loan collection and Payment awareness calling.
 Maintaining daily evaluation tracker, percentage tracker, sending monthly reports to all supervisors.
 Taking Briefs for issues related to Quality Concerns.
 Analyzing Escalation cases and burning issues related to quality
 Making Reports from Analysis of evaluation done and Highlighting Concerns to respective departments to increase Quality Percentage.
 Evaluating calls on daily basis & giving regular feed backs.
 Co-ordination with the Training team to stabilize Quality process.

 Responsible of Quality maintenance.
 Responsible for process proficiency.
 Strong analytical and understanding skill.

 Graduate (Any Stream)
 Good communication.
 High level of Self Drive/Enthusiasm.

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