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We got a new job details in HDFC Bank & they are Hiring Candidates for TM-Br.Supp Paymenttt Operation System
Company Name : HDFC Bank
Company Location : Mumbai, Maharashtra
Job Position : TM-Br.Supp Paymenttt Operation System
Job Category : Jobs in Mumbai
Job Description :
Application Support Functional Attend to the assigned calls, understand the requirement or issue.
Take necessary inputs and resolve within the stipulated timelines Analysis of the problem and run sql queries if required for troubleshoot and understand.
To understand the application functionality including process and accounting related Co-ordinate with respective application management team for timely, closure of issues and ensure necessary resolution Data MIS Support Publishing of periodic MIS Design and Prepare new MIS reports.
Understand adhoc requirement basis call logged Extract data and share data with user along with logic details GL Monitoring Reconciliation of suspense and product GLs Identify the root cause and follow up on rectification with application team Reporting of outstanding/differences to respective stake holders BCP Co-ordination Enable supporting operations team in having Business Impact analysis and Recovery Document Periodic follow up with stakeholders for timely submission of drill calendar Ensure drills are conducted by relevant teams Submission of drill documents and critical review of drills to determine the performance of drill Support operation units during their Internal/External Audit Master Maintenance Maintenance of Products, Masters, Interest Rates in the application as requested Ensure that the requests received are supported by appropriate approvals as per the defined matrix Ensure that these requests approvals are stored safely for future audit Ensure that the maintenance is carried out within appropriate timelines and communicated accordingly Knowledge transfer and training between BCP locations Insight and understanding of parameters and their dependencies in Retail Banking applications To liaise with vendor/Application teams for any clarification required Coordination with respective business / Ops stake holder Governance Co-ordinate with other units within BTG on various actions like Project progress Funding Proposal Closure IS Audit Closure Information Security actionable Other statutory / regulatory actionable IT Governance related to Change and Release Management Generate periodic MIS to senior management on the various items under tracking Organize periodical senior management meeting including Projects Steering Committee meetings and publish Minutes and track actionable Ensure periodic review of ITGRC and track closure of anomalies observed Co-ordination with Internal audit in tracking and closure of IS audit observations.
1) Banking Product & Process Knowledge
2) Regulatory Knowledge is preferable
3) Awareness and Alertness
4) Policy driven
5) Planning and Organizing Skills
7) Analytical Skills
8) UNIX scripts
9) Ability to prioritize
10) Knowledge of SQL and PL SQL
11) Knowledge of Unix Shell scripting
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