Team Executive Job opening in Firstsource Healthcare, (Chennai, Tamil Nadu)

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We got a new job details in Firstsource Healthcare & they are Hiring Candidates for Team Executive

Job Details
Company Name :
Firstsource Healthcare
Company Location :
Chennai, Tamil Nadu
Job Position :
Team Executive
Job Category : Jobs in Chennai

Job Description :
Job Title:
Team Leader
Team Executive

Hiring Location:
HMSA claims

Business Unit:
Travel Required:

Salary Range:
Sub Process:
Voice/Non Voice:
Non Voice

Reporting To :
Asst Manager


In-depth Knowledge and Experience in the US Health Care Payer System.
2-3 years of experience in Claims Adjudication. With over 1 year of experience as a supervisor.
Proven track record in managing processes, streamlining workflows and excellent people management skills.
Need to be a people centric manager who could articulate the employee challenges to the management as well as motivate the team towards desired project goals.
Circulate quality dashboards at agreed periodic intervals to all relevant stake holders
Adhering to various regulatory and compliance practices.
Maintaining and Ownership of reports both internal as well as for the clients.
Presenting the data and provide deep insights about the process to the Clients as well as Internal Management.
Managing and co- ordinating training programs.
Excellent in Coaching and providing feedback to the team. Take necessary HR actions as part of the Performance Improvement Process.

Key Performance Indicators

Ensuring that the key Service Level Agreements are met consistently without any exceptions.
Leverage all Operational metrices to ensure that the Revenue and Profitability targets are met and exceeded.
Work in tandem with all Business functions to ensure smooth business process.
Retention of key team members.

Reporting Structure

Team Executive –Process leader Operations – Asst Manager Operations – DGM Operations

Qualification & Experience
Critical: Any Degree (Pass/Fail)
Graduation is a must in any stream of Education
Post graduation in any stream
Know How
Indepth Process knowledge in Claims Processing
Front ending the client in a must
Focus on continuous process improvement
Six Sigma certified
Certification in any RPA tool
Knowledge on AI and ML

Primary Location: India-Tamil Nadu-Chennai
Other Locations: India
Work Locations: Chennai – Bayline Infocity
Job: Team Executive
Organization: HPHS – Offshore Operations – India

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