Quality Expert, Business Excellence CSAT/PPAP Job opening in ADCI MAA 15 SEZ, (Chennai, Tamil Nadu)

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We got a new job details in ADCI MAA 15 SEZ & they are Hiring Candidates for Quality Expert, Business Excellence CSAT/PPAP

Job Details
Company Name :
ADCI MAA 15 SEZ
Company Location :
Chennai, Tamil Nadu
Job Position :
Quality Expert, Business Excellence CSAT/PPAP
Job Category : Jobs in Chennai

Job Description :
Bachelor’s degree or at least 3 years combination of education and work experience.
2+ years of successful audit experience in manufacturing/service/product quality.
Exceptional interpersonal skills, ability to build relationships and influence others without authority.
Strong written and verbal communication skills, with an ability to communicate effectively at all levels of an organization.
Flexible to work in shifts (including night shift), weekends, and overtime as per business requirements and subject to statutory norms
Strong organizational and project management skills, including prioritizing, scheduling, and time management.
Proactive attitude, detail-oriented, and a team player.
Proficient in Excel
Basic knowledge in SQL, ETL & Python
Experience in VBA
Experience in PPAP process
Stakeholder management & negotiation
Experience on six sigma methodologies

Job summary
About Amazon.com: Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

About Team
The RBS group in Chennai is an integral part of the Amazon online product lifecycle and buying operations. The team’s goal is to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.
Amazon’s Retail Business Services (RBS) team is looking for a dynamic and talented Quality Expert for Quality Assurance. If you are a talented, detail-oriented, and enthusiastic Quality Assurance personnel who is passionate about quality and delivering the best customer service, then we want to hear from you!

Key job responsibilities

Conducts PPAPs (Production Part Approval Process) and maintains all required documentation
Completes all aspects of PPAP elements including capability studies
Performs PPAP Annual Revalidations as required
Uses data to drive decisions related to operational issues and highlights issues to be corrected.
Responsible for providing support for data collection, preparing reports, and where appropriate pushing back & realigning expectations to multiple stakeholders
Assure all processes comply with PFMEA, and control plans approved through PPAP process.
Responsible for effective planning and execution for onboarding the new task without impacting quality.
Conducting Weekly meeting with process owners to drive the Quality improvement actions and piloting the solutions
Managing CAPA for the quality Issues
Root cause analysis and contribute to write correction of error ( COE)
Proactively identify the defects in the process and suggest solutions to prevent the defects
Experienced in training and mentoring the process associates
Leads or assists in compliance audits to existing SOPs. Includes internal customer driven
audits.

Use statistical analysis tools to drive and support changes to the process to reduce variability and improve overall internal customer experience.

Hands on experience in FMEA & Statistical tools
Experience in 7 QC Tools
Experience in creating SQL & Python queries

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