Quality Assurance (SPS) Job opening in Springer Nature, (Pune, Maharashtra)

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We got a new job details in Springer Nature & they are Hiring Candidates for Quality Assurance (SPS)

Job Details
Company Name :
Springer Nature
Company Location :
Pune, Maharashtra
Job Position :
Quality Assurance (SPS)
Job Category : Jobs in Pune

Job Description :
Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

Visit: group.springernature.com and follow @SpringerNature

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Specific requirements:
Education: Any Graduate/Post Graduate
Experience: 2 – 4 years of experience in IT/BPO/KPO industry (e-publishing experience would be preferred)
Technical Skill: Sound Knowledge of HTML, XML & DTD; Good knowledge of MS Office
Soft Skills: Good Communication skills (written and verbal), strong analytical & logical reasoning ability. Coordination and Inter-personal skills
Understand business requirements and translate those into deliverable
Additional requirement: PDF knowledge (Adobe InDesign)/Image processing

Competencies required:
Being ethical (Integrity & Confidentiality)
Own your learning
Stakeholder first
Drive for results
Communicate with confidence
Collaboration and team work

Job Responsibilities:
Responding and managing solution for the complaints filed in QIRA system by different Springer user group
Tracking of request received, investigating and providing resolution to the user
Investigating the root cause of problems and recording it for future reference
Explaining the complexity/process involved in handing those complaints to project stakeholders through email/call
Coordinating with external vendors, other technical group and production editors to resolve issues
Attending conference call with business partners to discuss issue/suggestion/progress
Working on XML QC project to suggest improvements to the development team

At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.

Visit the Springer Nature Editorial and Publishing website at www.springernature.com/editorial-and-publishing-jobs for more information about our Research E&P career opportunities.

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

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