Provisioner Supervisor Job opening in AireSpring, (Pune, Maharashtra)

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We got a new job details in AireSpring & they are Hiring Candidates for Provisioner Supervisor

Job Details
Company Name :
AireSpring
Company Location :
Pune, Maharashtra
Job Position :
Provisioner Supervisor
Job Category : Jobs in Pune

Job Description :
AireSpring is an award-winning provider of cloud communications and managed connectivity solutions. AireSpring provides next-generation communications solutions including AireContact®, AirePBX® – Business VoIP Phone Systems, SIP Trunking, MPLS, and Dedicated Internet Access.
AireSpring has received numerous third-party industry awards: “Product of the Year,” “Best Telecom Deal,” “Best in Show,” and “Top Channel Program.”
AireSpring is privately held, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communication and connectivity solutions at competitive rates.
Job Description
Airespring is looking for a Provisioner Supervisor responsible for managing our provisioning team. Our goal is to provide high-end and best in industry service to our customers. This role reports to the provisioning manager.
These duties include but are not limited to:
Validating technical specsDocument, update, and streamline processesEnsure orders are processed in an accurate and timely manner with our different carrier partners, such as: .(Broadband, T1, EOC, FastE & GigE, etc.…).Coordinate new service delivery and turn up with Carriers,Manage milestones and productivityManage, analyze, and resolve order issues.Coach and mentor, the provisioning teamManage internal provisioning escalationsManage carrier SLAs, metrics, FOCs, DLRs and escalationswith carriersReporting and analyticsManage SLAs and metrics
Additionally, the Provisioning Supervisor will be responsible for providing proper and timely communication to all Service Delivery teams, which includes:
Updating the Project Coordinators on a daily basis.Attending or leading weekly conference calls with Carriers.
Work with carriers on special projects that require additional attention when Airespring faces challenges in regard to the delivery of services due to lack of facilities construction or buildouts.
Function as the first point of escalation contact for provisioning issues with carriers.
Required Experience5-7 year leadership roleBachelor’s degree, or specialized training with equivalent work experience is required10+ years of telecom experience5+ years of experience in the provisioning4+ years and knowledge of WAN, LAN, IP and order processing
All your information will be kept confidential according to EEO guidelines.

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