OPERATIONS Job opening in Finxera, (Chandigarh, Chandigarh)

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We got a new job details in Finxera & they are Hiring Candidates for OPERATIONS

Job Details
Company Name :
Finxera
Company Location :
Chandigarh, Chandigarh
Job Position :
OPERATIONS
Job Category : Jobs in Chandigarh

Job Description :
As an Analyst – Subscriber Services, you shall be providing administrative services that our Subscribers would require CFT Resources at IDC to help them with. This would include, however, not limited up to:
Tasks Creations.
Transaction Processing.
Document Capture.
Outbound voice process to set up Check By Phone, Web Payments with creditors. (Voice Profiles only) An ideal candidate shall be learning-focused, intellectually curious, results-oriented, high-energy professional who is a structured thinker, comfortable in building trust- based relationships with clients and across the company
Responsibilities Qualifications/Criteria’s

Be able to have On-Point communication with creditors to set up Payments in a proficient manner.
Relay all information needed & as provided for successful setup of payments.
Address customers in a professional and respectful manner.
Take ownership of issues in order to follow-up on outstanding requests and escalate issues when necessary.
Maintain up-to-date knowledge on business areas.
Maintain broad knowledge about the company’s products and services.
Consistently communicating new issues to managers so as a company we can establish a solution to the problem
**Should have scored 60% & above throughout academics.
Good Communication Skills (English – USA)
Sensitization in American Culture
Open to work in Night Shift
Proficiency in Typing (35 wpm)
Ability to handle distressed Customers.
Accountability is required from each individual

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