IT Service Desk Job opening in Sage IT India, (Hyderabad, Telangana)

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We got a new job details in Sage IT India & they are Hiring Candidates for IT Service Desk

Job Details
Company Name :
Sage IT India
Company Location :
Hyderabad, Telangana
Job Position :
IT Service Desk
Job Category : Jobs in Hyderabad

Job Description :
What we’re looking for …

One of our CMM level IT Clients is looking for aspiring IT professionals. We are looking for IT service desk people who are interested for the below opportunity ,

Should have good Communication Skills. Experience in Service Now, Analytical Skills, People handling skills, Client handling, Good exposure in Excel and Powerpoint, Avaya CMS Report handling, IVR Handling.. Service Desk Analysts typically help users in the Self-Service Portal if they need to create, manage, and update service requests. They can do the following thorugh Voice & Non Voice platform through Calls, Self-service Tickets & Chats, there by achieving metrics/KPI’s. Technically strong on OS troubleshooting for Windows/MAC Skills

Key skills to be mentioned: IT Service Desk (International voice process)

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