Guest Service Associate – F&B Job opening in NOVOTEL, (Hyderabad, Telangana)

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We got a new job details in NOVOTEL & they are Hiring Candidates for Guest Service Associate – F&B

Job Details
Company Name :
NOVOTEL
Company Location :
Hyderabad, Telangana
Job Position :
Guest Service Associate – F&B
Job Category : Jobs in Hyderabad

Job Description :
Primary Responsibilities

Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
Welcome the guests by greeting them as per the standards.
Any matter which may affect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management

Operational Management

Responsible for set up of all operating equipment’s and ensure to inspect linen, and condiments before the service.
Ensure to be familiar with all dishes on the menu.
Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival
In the absence of the Food & Beverage Supervisor ensure to take guest orders, advice guests on specials menu options.
Ensure to be familiar with the property lay out, fire exits and elevator locations.
Report any equipment malfunction, emergency situations or suspicious persons to the Food & Beverage Supervisor.
Ensure that breakage, pilferage and spoilage are kept to a bare minimum.

Knowledge and Experience

Secondary / High school education / Hotel Management Degree
Additional certification(s) in Food & Beverage will be an advantage
Good reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
No experience is required

Competencies

Good communication and customer contact skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Self-motivated and energetic
Must be well-presented and professionally groomed at all times

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