Front Office Associates Job opening in Hotels Monarch, (Pune, Maharashtra)

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We got a new job details in Hotels Monarch & they are Hiring Candidates for Front Office Associates

Job Details
Company Name :
Hotels Monarch
Company Location :
Pune, Maharashtra
Job Position :
Front Office Associates
Job Category : Jobs in Pune

Job Description :
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Job Features
Job Category Front Office

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