Front Office Associate Job opening in Blue Beds, (Jaipur, Rajasthan)

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We got a new job details in Blue Beds & they are Hiring Candidates for Front Office Associate

Job Details
Company Name :
Blue Beds
Company Location :
Jaipur, Rajasthan
Job Position :
Front Office Associate
Job Category : Jobs in Jaipur

Job Description :
Job SummaryYoung energetic people that have the drive to deliver outstanding customer experience.**
Key responsibilities: **

Take ownership of the property with supervising housekeeping – quality check, administration, Staff and guest interaction.
Know your guests by name & Create a friendly and homely environment for them.
Know your city, its cafés, bars, and restaurants, its art, its music – Give personalized recommendations to each guest to ensure a unique experience.
OWN GUEST COMPLAINTS AND RESOLVE THEM YOURSELF- Handle escalated complaints
Manage the reservations desk – calls, emails, guest requests, reservation enquiries etc. Make sure all channel response rates are exceptional.
Strive to generate the perfect feedback score with a personalized approach to every guest needs & experiences.
Build custom itineraries for guests as well as help them with relevant tickets, transport & Tour reservations.
Social Media management and posting activities and pictures of guests and their feedback.
Content Management on Google my Business, Social Media, Website, OTAs (booking.com, Airbnb, agoda , Hosteworld.com etc. )
You will be responsible for everything amazing that we achieve and each negative review & guest feedback. Lead by example to make sure your subordinates join you in delivering an unforgettable guest experience.
Publish personalized responses to reviews and guest feedback, also take relevant actions with reporting on negative feedback.

Qualifications and SkillsRequired Experience, Skills and Qualifications*To be successful in the role, you need:*

Passion for hospitality and the youth travel market
Fluency in English writing & speaking
Flexible in regards to timing.
Yearning to deliver outstanding customer experience.
Extrovert personality
Responsible and should take initiative
Willing to work the Night Shift

BenefitsAll Meals ProvidedTraining Period 15 DaysIncentives on Tours & Experiences
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹210,000.00 per year
Schedule:

Rotational shift

Supplemental Pay:

Performance bonus

Application Question(s):

What is your expected CTC ?

Education:

Bachelor’s (Required)

Experience:

Microsoft Office: 1 year (Preferred)
total work: 2 years (Preferred)

Language:

English (Required)

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