Female Customer Support Executive Job opening in The Plus Size Store by Meera Creations, (Jaipur, Rajasthan)

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We got a new job details in The Plus Size Store by Meera Creations & they are Hiring Candidates for Female Customer Support Executive

Job Details
Company Name :
The Plus Size Store by Meera Creations
Company Location :
Jaipur, Rajasthan
Job Position :
Female Customer Support Executive
Job Category : Jobs in Jaipur

Job Description :
Respond to customer queries in a timely and accurate way, via phone, email, social media, or chat, identify customer needs, and help customers with product information.
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
Update our internal databases with information about technical issues and useful discussions with customers.
Monitor customer complaints on social media and reach out to provide assistance.
Share feature requests and effective workarounds with team members.
Follow up with customers to ensure their technical issues are resolved.
Gather customer feedback and share it with our Product, Sales, and Marketing teams.
Assist in training junior Customer Support Representatives

Job Type: Full-time
Salary: ₹10,000.00 – ₹20,000.00 per month
Benefits:

Health insurance
Paid time off
Provident Fund

Schedule:

Day shift

Supplemental Pay:

Overtime pay
Shift allowance

COVID-19 considerations:Vaccination is required
Ability to commute/relocate:

Jawahar Nagar, Jaipur – 302004, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Do you write well in English?

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Preferred)

Language:

Hindi (Preferred)
English (Preferred)

Speak with the employer+91-XXXXXXXXXX

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