E-Commerce Customer Support Job opening in Ektarfa Garments, (Indore, Madhya Pradesh)

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We got a new job details in Ektarfa Garments & they are Hiring Candidates for E-Commerce Customer Support

Job Details
Company Name :
Ektarfa Garments
Company Location :
Indore, Madhya Pradesh
Job Position :
E-Commerce Customer Support
Job Category : Jobs in Indore

Job Description :
Only for Girls.CALL us on +91-XXXXXXXXXXJob Summary

To assist customers with queries related to their order status, available products, dispatch details, payment details, etc via Emails/whatsapp and deal with multiple customers at the same time.
Managing of the Returns and Refunds Process
Coordinating with different courier partners, to get an update on the delivery status etc
To manage all daily tasks and duties related to the process with strict compliance to guidelines.
Help in creating customer surveys, segmentation & getting feedback to improve our processes, products and customer experience Desired Skills
Excellent written and verbal communication skills.
Must be Customer centric.
Extreme dedication, sincerity and willingness to go the extra mile
Excellent knowledge of basic computer skills.
Previous experience in ecommerce, customer care, retail, BPO or KPO is preferred

Please Note

We’re not a BPO, KPO. * We have only 1 shift: Morning shift (10 AM – 6 PM)
We work Mondays to Saturdays. Sundays fixed OFF

Job Types: Full-time, Regular / Permanent
Salary: ₹8,000.00 – ₹12,000.00 per month
Benefits:

Work from home

Schedule:

Day shift

Supplemental Pay:

Overtime pay

Experience:

E-commerce: 1 year (Preferred)
total work: 1 year (Preferred)
Call Center Occupations: 1 year (Preferred)

Speak with the employer+91 +91-XXXXXXXXXX

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