Customer Support Executive Job opening in Mobility Empowered LLP, (Indore, Madhya Pradesh)

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We got a new job details in Mobility Empowered LLP & they are Hiring Candidates for Customer Support Executive

Job Details
Company Name :
Mobility Empowered LLP
Company Location :
Indore, Madhya Pradesh
Job Position :
Customer Support Executive
Job Category : Jobs in Indore

Job Description :
Customer Support Executives are responsible for handling calls from new and existing customers from around the globe regarding a variety of relocation related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support and offer information, as needed, to keep customers satisfied and retain business.
Roles and Responsibilities

Answers inquiries by clarifying desired information; researching, locating, and providing information
Determines requirements by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Education & Experience

Graduates (Any stream)

Desired Skills and Abilities

Searching for information.
Attention to detail.
Taking notes.
Time management.
Problem-solving.
Communicating results
Excellent Communication Skills
Basic Telephone Etiquettes
MS Office
Basic System Navigation Skills
Customer Focus and Being Attentive
Troubleshooting
Good reasoning and analytical skills
Active listening skills
Ability to comprehend the customer requirement well

Criteria

5 days work
Willing to work in Night Shift

Good to have

Knowledge in international clients/customers
Handling International calls

Note – This job is for Bangalore and Indore location and you need to be physically available in these cities to work.We are not hiring freshers.
Job Type: Full-time
Salary: ₹400,000.00 – ₹600,000.00 per year
Schedule:

Night shift

Education:

Bachelor’s (Preferred)

Experience:

Technical support: 1 year (Preferred)
total work: 1 year (Preferred)

Language:

English (Preferred)

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