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We got a new job details in Mobility Empowered LLP & they are Hiring Candidates for Customer Support Executive
Company Name : Mobility Empowered LLP
Company Location : Indore, Madhya Pradesh
Job Position : Customer Support Executive
Job Category : Jobs in Indore
Job Description :
Customer Support Executives are responsible for handling calls from new and existing customers from around the globe regarding a variety of relocation related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support and offer information, as needed, to keep customers satisfied and retain business.
Roles and Responsibilities
Answers inquiries by clarifying desired information; researching, locating, and providing information
Determines requirements by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Education & Experience
Graduates (Any stream)
Desired Skills and Abilities
Searching for information.
Attention to detail.
Excellent Communication Skills
Basic Telephone Etiquettes
Basic System Navigation Skills
Customer Focus and Being Attentive
Good reasoning and analytical skills
Active listening skills
Ability to comprehend the customer requirement well
5 days work
Willing to work in Night Shift
Good to have
Knowledge in international clients/customers
Handling International calls
Note – This job is for Bangalore and Indore location and you need to be physically available in these cities to work.We are not hiring freshers.
Job Type: Full-time
Salary: ₹400,000.00 – ₹600,000.00 per year
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
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