Customer Service Representative Job opening in NGZ ( Network Guru Zone), (Chandigarh, Chandigarh)

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We got a new job details in NGZ ( Network Guru Zone) & they are Hiring Candidates for Customer Service Representative

Job Details
Company Name :
NGZ ( Network Guru Zone)
Company Location :
Chandigarh, Chandigarh
Job Position :
Customer Service Representative
Job Category : Jobs in Chandigarh

Job Description :
Working with customers to identify software problems and advising on the solution. Logging and keeping record of customer/employee queries.Ability to give software Demo to customers. Updating self help manual so customers/employees can try to fix problems themselves. An in depth understanding of the software customers are using. An ability to assess each customer or employees IT knowledge levels. Logical thinker & Ability to deal with difficult callers. Good communication skills. Good analytical and problem solving skills Comfortable to work in US shift.Role Technical Support – VoiceIndustry Type IT Services & ConsultingFunctional Area Customer Success, Service & OperationsEmployment Typeful Time, PermanentRole Category VoiceJob Highlights:.Comfortable to work in US shift.Good analytical and problem solving skills.Good communication skillsWE ARE HIRING FRESHERS.Job Types: Full-time, Regular / PermanentSalary: ₹15,000.00 – ₹50,000.00 per monthBenefits:Paid sick timeSchedule:Monday to FridayNight shiftRotational shiftSupplemental Pay:Commission payOvertime payPerformance bonusQuarterly bonusAbility to commute/relocate:Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Preferred)Education:Higher Secondary(12th Pass) (Preferred)Language:English (Preferred)Expert (Preferred)Hindi (Preferred)Speak with the employer+91-XXXXXXXXXX

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