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We got a new job details in CONNEQT & they are Hiring Candidates for Chat Support Executive
Company Name : CONNEQT
Company Location : Chennai, Tamil Nadu
Job Position : Chat Support Executive
Job Category : Jobs in Chennai
Job Description :
Handling queries/complaints of customers and Coaches through inbound chat.
Handle Technical Issues related to BOD
Ensure First Contact Resolution (FCR) while handling a customer’s issue
Ensure to provide the highest rate of customer satisfaction on each chat handled.
Achieve CSAT of 9 on a scale of 0-10.
Maintain Chat AHT of 710 sec
Any Candidate with Minimum 1 year International Chat Experience
Looking to win customer experience game ?
get in touch
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