Chat Support Executive Job opening in CONNEQT, (Chennai, Tamil Nadu)

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We got a new job details in CONNEQT & they are Hiring Candidates for Chat Support Executive

Job Details
Company Name :
CONNEQT
Company Location :
Chennai, Tamil Nadu
Job Position :
Chat Support Executive
Job Category : Jobs in Chennai

Job Description :
Job Description:

Handling queries/complaints of customers and Coaches through inbound chat.
Handle Technical Issues related to BOD
Ensure First Contact Resolution (FCR) while handling a customer’s issue
Ensure to provide the highest rate of customer satisfaction on each chat handled.
Achieve CSAT of 9 on a scale of 0-10.
Maintain Chat AHT of 710 sec

Eligibility Criteria

Any Candidate with Minimum 1 year International Chat Experience

Department:
Chat Support

Project Location(s):
Chennai

Education:
Undergraduate/Graduate

Apply here

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