CBH- Emerging Business(DGM) Job opening in Airtel India, (Chennai, Tamil Nadu)

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We got a new job details in Airtel India & they are Hiring Candidates for CBH- Emerging Business(DGM)

Job Details
Company Name :
Airtel India
Company Location :
Chennai, Tamil Nadu
Job Position :
CBH- Emerging Business(DGM)
Job Category : Jobs in Chennai

Job Description :
D eliverables (Maximum 5-6 key responsibilities)
Business Planning & Enhancement
Define and execute the regional level strategy across segments in Airtel Business (namely Strategic, Major, Government and Emerging Business)
Leverage synergies amongst the Airtel range of businesses to increase width and depth of Account penetration, i.e., improving the Account/ Product Penetration Index
Build strong inter-functional coordination and monitoring systems, to maximize flow-through from order to execution, leading to higher gains for the organization
Understand the business and market needs, and align the strategy to accommodate changes as per the business needs.
Revenue Maximization
Own P&L for the Circle – Across Segments and LoBs (Data/ Voice/ FL/ etc)
Plan and cascade revenue targets along-with relevant stakeholders at center accordingly
Ensure revenue maximization for Airtel and partners (Channel Partners, SIs etc) by enhancing efficiency in systems and processes
Driving practices to reduce bad-debts and enhance the Implemented Revenue
Enhance customer experience and delight
Define customer impacting KPIs, review and monitor processes and continuously improve customer support processes and manage the customer retention through churn control and effective rate control
Drive maximum participation in Business reviews at client end, by the relevant stakeholders from different functions
Capability Building & Team Development
Groom a strong, empowered team, which drives business with self-initiative and provides bench strength to the organization
Enhance business capability by driving relevant functional and behavioral learning agendas in the region
Major Challenges :
High competitive intensity, putting pressure on pricing and margins
Degree of customization required by customers in data business
Execution issues, leading to loss of orders/ revenue and putting pressure on customer relationships
Partner ROI
Managing bad debts
Customer SLA/ escalations management
D ecision level Prime: Final Decision Making authority, accountable to the Management
Conceive and lead initiatives in the circle basis market dynamics
Partner appointment & management
Deployment of tariff plans/schemes/offers
Capex investment in relation to account size & potential
People: Performance & target management
Shared: Decisions reached jointly with peers on a collective basis
Capex deployment for orders with finance & Network
Partner ROI delivery
Account Management to increase revenue & drive retention
People growth & development
Contributory: Makes a major contribution to a decision or policy judgment reached by others
Replication of best practices across regions
Creation of Policy/ National Agendas for Airtel Business
Competition intelligence
Product design & execution
D emonstrate (Key competencies)
Participative Leadership
Teamwork and collaboration (intra and inter)
Problem solving & Result Orientation
Commercial Acumen
Partner & Ecosystem Management
New Age Consultative Selling
Customer Service Orientation
Account Planning & Management
Channel management
Executive Presence
Enterprise/ Carrier Product Knowledge
We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel.

Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.
We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do ‘jobs never done before’ .

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