Associate User Exp Designer Job opening in Moody’s, (Gurgaon, Haryana)

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Job Details
Company Name :
Company Location :
Gurgaon, Haryana
Job Position :
Associate User Exp Designer
Job Category : Jobs in Faridabad

Job Description :
The role
As a Digital Experience Specialist, you will be responsible for driving quality and content accuracy for our help and learning content. You will implement, test and maintain interactive onscreen experiences across the entire end-to-end user journey to help drive adoption of our software solutions. The use of digital adoption technology is an important and growing component of our product and customer engagement strategy.

Who you are
We are looking for a resourceful and tech-saavy individual with a curiosity of how audiences interact with our software, and with a keen desire to create effective and enjoyable user experiences. Our ideal candidate is an enthusiastic team player who works collaborately while able to complete end-to-end tasks independently. Being results-oriented, a strong communicator with good listening skills will be key to being successful in this role.

Include, but are not limited to:

Implement the overall help and learning strategy across the company’s digital assetsQuality check content such as walkthroughs, video tutorials, guides and learning materialsSetup a testing, quality, feedback and compliance regime to accurately record checksCollaborate with stakeholders to ensure a quick turnaround of content changes and ensure they are accurately reflected in the relevant materialsDrive processes to deliver new ideas on features, improving the user digital experienceOwnership of digital help analytics, reporting on them to stakeholders on a monthly basisSeek and report on feedback from internal and external stakeholdersCollaborate with your colleagues in order to ensure our clients get the most out of digital tools2-3 years of experience in a similar role and within a financial services companyExperience working in a deadline-driven environment, with attention to detail, and the ability to multitask/prioritize a workload of competing prioritiesAbility to independently manage simultaneous projects and operate under tight deadlinesA natural excitement and ability to learn and test technologiesAn ability to explain technical details to a variety of internal and external audiencesStrong organizational, analytical and problem-solving skills with a high attention to detailBackground in training or learning & development is a plusWalkMe and/or Madcap experience is preferred, although not essentialProficiency in Microsoft Word, Excel and PowerPoint and OutlookUser experience or quality testing background is a plusBasic knowledge of HTML, CSS and JQuery an advantage
RTO Solutions
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Moody’s (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 11,000 employees in more than 40 countries, Moody’s combines international presence with local expertise and over a century of experience in financial markets. Learn more at

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at
Moody’s Analytics provides financial intelligence and analytical tools supporting our clients’ growth, efficiency and risk management objectives. The combination of our unparalleled expertise in risk, expansive information resources, and innovative application of technology, helps today’s business leaders confidently navigate an evolving marketplace.

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