Associate – Digital Process, Digital IRIS Job opening in ADCI – Tamil Nadu, (Chennai, Tamil Nadu)

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We got a new job details in ADCI – Tamil Nadu & they are Hiring Candidates for Associate – Digital Process, Digital IRIS

Job Details
Company Name :
ADCI – Tamil Nadu
Company Location :
Chennai, Tamil Nadu
Job Position :
Associate – Digital Process, Digital IRIS
Job Category : Jobs in Chennai

Job Description :
A bachelor’s degree or higher is required
Working knowledge of computers (Basic MS Office related skills)
Basic Analytical and Logical Reasoning Skills.
Proficient in English.

Job summary
The associate will need to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed. The associate will need to deliver results that meet or exceed expectations and should be able to perform root cause analysis on errors and recommend process improvements to drive process efficiency. The associate should also be a team player and be willing to share his/her knowledge. The associate should be able generate ad-hoc operational reports, carry out tactical communication to stakeholders and ensure timely resolution of tickets. This role will report to the Operations Manager.

Key Performance Areas

Gain a thorough understanding of the business and operational area
Identify, analyze, and resolve repetitive issues
Ensure all process documents are managed and updated
Provide reports and data as requested and support the Team Lead on escalations
Provide inputs to training and help in shaping training content

Knowledge & Skills/ Business Acumen/ Education & Experience

Comfortable in a fast-paced, multi-tasked, high-energy environment
Creative and analytical problem solver with a passion for operational excellence
A bachelor’s degree or higher is required
Excellent verbal and written communication skills in English with the ability to face external and internal customers in a professional manner
Flexible work schedule
Proficiency in computer applications
Fair understanding of project management skills

Key job responsibilities
Meets and exceeds the set productivity and accuracy targets.
Participate in ad-hoc operational projects and audits
Understand operational goals, vision, charter and process steps
Execute on assigned project components of specific audit processes
24/7/365 availability, including willingness to work on weekends, and outside of the “standard” work day.
Follow SOPs as prescribed and provide inputs to improve the process.

In addition to the Basic qualifications, below are other preferred qualifications:

Working knowledge of MS Excel and Macros.

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